Customer Service Representative II

Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services.
Lendmark operates over 100 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, and Delaware .
Job
Summary:
Provides customer service through timely, accurate and effective processing of customer transactions and requests, in accordance with company policies and procedures under moderate to minimum supervision.
Assists with accounting, administrative and clerical tasks.
Competencies:
o Perform cash drawer procedures including opening the branch, accepting, posting and reversing payments, balancing the cash drawer, making deposits, closing the branch.
o Process day-to-day transactions including answering the phone, taking applications, preparing loan documents, inputting loans into the system, completing loan closings, preparing loan files, completing recording and releasing of secured interests and other interests, filing and handling customer inquires.
o Any other office duties as assigned.
BASIC Qualifications:
o High School Diploma or comparable education or related trainingo 3-5 years consumer finance or related experienceo Cash handling; computer skills; customer service skillso Ability to work with minimum supervisiono Excellent communication skillso Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED Qualifications:
o Associates Degreeo Bilingual, Spanish/English WORKING CONDITIONS:
o Normal office Environment

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